In the market for a new PBX? Give serious consideration to one with VoIP (voice over IP). You will find systems that not only support more than 100 phones, you will also find that they come with a great variety of features to choose from. Not all VoIP PBXs are cut from the same cookie cutter. Your prime objective, however, is to be sure your new phone system will meet the needs of your organization now. Scrutinize the feature sets and phone support with end-user requirements in hand. Knowing how your organization uses the phone system will help you make your purchase and lead to a smooth implementation.

Voice over IP (VoIP) emerged as the converging technology promising to deliver packet-based telephony with PSTN-reliability, scalability and quality of service.

Most analysts expect TDM-based service revenues to decline slowly as enhanced VoIP-based services gradually gain momentum.